Remote Operations Specialist

Clarity.
Systems.Growth.

I help entrepreneurs and remote teams run smoother, move faster, and stay organised without the chaos.

What I Do
  • 01
    GoHighLevel Systems
    CRM buildouts, automations, funnels & pipelines
  • 02
    Executive Assistant Support
    Calendar, inbox & coordination management
  • 03
    Administrative Operations
    Data entry, documentation & reporting
  • 04
    Design & Visuals
    Canva creatives, posters & social media assets
  • 05
    Remote Operations
    End-to-end business support for founders
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About Me

The person behind
the systems.

"Operations shouldn't slow you down, they should be the engine that speeds you up."
5+Years in Ops
GHLCertified Expert
100%Remote Ready
GovAudit-Grade Systems

I'm Lamie — a remote operations and virtual support specialist based in the Philippines, with over five years of hands-on experience keeping complex systems, teams, and workflows running without friction.

My background spans government health programs and patient administration. Environments where accuracy, speed, and zero tolerance for dropped tasks weren't nice-to-haves, they were the job. I've managed high-volume document flows, maintained compliance-grade records, and coordinated across multi-stakeholder teams under tight deadlines.

Beyond traditional operations, I've developed knowledge in GoHighLevel (GHL) Building and managing CRM systems, setting up automations, organizing pipelines and funnels, and helping businesses streamline their workflows through efficient system setup and support.

I work best with teams who are scaling fast and need a reliable right hand who can handle the operational backend, so they can focus on what they do best.

GoHighLevel Google Workspace Canva Adobe Photoshop Google Sheets Microsoft Office AI Tools
What I Offer

Built for how
modern businesses work.

Get a Custom Quote
⚙️01
GoHighLevel Systems

Full CRM setup, automation builds, and system management for agencies and service businesses running on GHL.

  • Subaccount buildouts from templates
  • Automation & workflow configuration
  • Funnel & website building
  • Pipeline & opportunity management
  • A2P application support
  • Calendar & appointment systems
🗓02
Executive Assistant

Dedicated support so you can stay in your zone of genius while someone reliable handles the operational layer.

  • Calendar & scheduling management
  • Inbox monitoring & triage
  • Meeting prep & follow-ups
  • Task & deadline tracking
  • Cross-team coordination
  • Travel & logistics support
📋03
Administrative Support

Accurate, organised, and dependable back-office support built around your workflows and reporting needs.

  • Data entry & validation
  • Google Sheets reporting
  • Document processing & filing
  • Drive folder organisation
  • Compliance tracking
  • Ad spend & metrics dashboards
🎨04
Design & Visual Assets

Clean, on-brand visual content that communicates your message without the agency price tag.

  • Canva social media creatives
  • Event & promotional posters
  • Simple branding assets
  • Presentation decks
  • Adobe Photoshop edits
🌐05
Remote Operations

End-to-end operational support for businesses who need more than a task-doer — they need a systems thinker.

  • Workflow documentation & SOPs
  • Onboarding process support
  • Project tracking & status updates
  • Shared inbox management
  • Vendor & stakeholder follow-ups
💬
Not sure what you need?

Let's have a quick discovery call. I'll help you figure out the right support.

Book a Free Call

All services available on hourly, retainer, or project basis. Let's talk about what works for you →

Proof of Work

Real results,
real systems.

A look at the kind of work I do and the environments I've operated in. Case studies are added as permission is granted.

GoHighLevel
CRM & Automation
GHL Subaccount Buildout & Automation Setup

Built a full client subaccount from a template, configured lead nurturing automations, appointment reminders, and show-up rate workflows for a service-based business.

Operations
Reporting & Tracking
Multi-Region Compliance Tracking System

Designed and maintained a Google Sheets compliance tracker for a regional health program, monitoring submissions from 30+ LGUs with automated flagging for missing data.

Admin
Admin Support
High-Volume Document Processing Pipeline

Managed end-to-end document intake, validation, and filing for a disease surveillance program processing thousands of records monthly under strict accuracy requirements.

Design
Canva / Photoshop
Social Media & Promotional Creative Assets

Created on-brand social media graphics, event posters, and promotional materials using Canva and Adobe Photoshop for internal campaigns and public-facing communications.

More case studies coming soon. I'm currently documenting client work with appropriate permissions. In the meantime, I'm happy to walk you through past projects on a discovery call. Let's talk →
GoHighLevel Expert Work

Systems built to
run without you.

Below is a curated look at real automations I've built, live websites and funnels.

⚙️ Workflow Automations Triggers, conditions, branching logic
🌐 Website & Funnel Builds Full multi-page sites from scratch
📲 SMS & Email Sequences Nurture, confirmation, follow-up flows
📊 Pipeline Management Opportunities, stages, CRM cleanup
📅 Appointment Systems Calendars, reminders, show-up rate
Sample Automations
Workflows that work
while you sleep.
Real GHL workflow screenshots from built automations — not mockups.
Appointment No Show workflow
Appointment
No Show Recovery Workflow

Automatically tags a contact as "No Show," sends a recovery SMS, waits, fires an internal notification to the team, then removes the opportunity, keeping your pipeline clean.

Add Tag SMS Wait Internal Notification Remove Opportunity
Appointment Booked workflow
Appointment
Appointment Booked Confirmation Flow

Triggered when a customer books. Creates/updates the CRM opportunity, tags the contact, sends an email confirmation, waits until the day before for a reminder email, then fires an SMS one hour before the appointment.

Create Opportunity Add Tag Email Confirmation Day-Before Reminder 1-Hour SMS
Follow-up Text workflow
Follow-Up
Post-Appointment Follow-Up Text

Waits 2 hours, then 17 minutes, sends an SMS, waits for a reply, checks if the contact unsubscribed. If not — fires an internal notification, adds a follow-up tag, removes the old opportunity, and creates a "Reply Sweeping" opportunity.

Wait → SMS Wait for Reply Condition Branch Internal Notification Create Opportunity
Lead Nurture workflow
Lead Nurture
5-Email Lead Nurture Sequence

Triggered by "New Lead" contact tag. Sends 5 emails over 5 days with 1-day wait steps between each — keeping leads warm from first touch through to conversion-ready.

Contact Tag Trigger 5× Email Steps Wait 1 Day ×5 Default Path
Live Websites & Funnels
Built websites
Click any card to view the live GHL site.
carluxe.gohighlevel.com
Car Detailing
CarLuxe — Premium Detailing

Full multi-page GHL website for a premium car detailing service. Includes home, services, and contact pages with appointment booking integration.

View Live Site
roofing.gohighlevel.com
Roofing & Construction
Roofing Services Website

Service business website built in GHL for a roofing contractor. Designed for lead capture with strong calls-to-action and a streamlined contact flow.

View Live Site
grainwood.gohighlevel.com
Carpentry & Custom Woodwork
Grainwood — Custom Carpentry

Boutique carpentry brand website built in GHL. Showcases custom woodwork services with an editorial aesthetic and portfolio-style layout.

View Live Site
Let's Work Together

Ready to bring
order to the chaos?

Whether you need a GHL expert, an organised VA, or a reliable operations partner — I'm here. Fill in the form and I'll get back to you within 24 hours.

Send me a message