I help entrepreneurs and remote teams run smoother, move faster, and stay organised without the chaos.
"Operations shouldn't slow you down, they should be the engine that speeds you up."
I'm Lamie — a remote operations and virtual support specialist based in the Philippines, with over five years of hands-on experience keeping complex systems, teams, and workflows running without friction.
My background spans government health programs and patient administration. Environments where accuracy, speed, and zero tolerance for dropped tasks weren't nice-to-haves, they were the job. I've managed high-volume document flows, maintained compliance-grade records, and coordinated across multi-stakeholder teams under tight deadlines.
Beyond traditional operations, I've developed knowledge in GoHighLevel (GHL) Building and managing CRM systems, setting up automations, organizing pipelines and funnels, and helping businesses streamline their workflows through efficient system setup and support.
I work best with teams who are scaling fast and need a reliable right hand who can handle the operational backend, so they can focus on what they do best.
Full CRM setup, automation builds, and system management for agencies and service businesses running on GHL.
Dedicated support so you can stay in your zone of genius while someone reliable handles the operational layer.
Accurate, organised, and dependable back-office support built around your workflows and reporting needs.
Clean, on-brand visual content that communicates your message without the agency price tag.
End-to-end operational support for businesses who need more than a task-doer — they need a systems thinker.
Let's have a quick discovery call. I'll help you figure out the right support.
Book a Free CallAll services available on hourly, retainer, or project basis. Let's talk about what works for you →
A look at the kind of work I do and the environments I've operated in. Case studies are added as permission is granted.
Built a full client subaccount from a template, configured lead nurturing automations, appointment reminders, and show-up rate workflows for a service-based business.
Designed and maintained a Google Sheets compliance tracker for a regional health program, monitoring submissions from 30+ LGUs with automated flagging for missing data.
Managed end-to-end document intake, validation, and filing for a disease surveillance program processing thousands of records monthly under strict accuracy requirements.
Created on-brand social media graphics, event posters, and promotional materials using Canva and Adobe Photoshop for internal campaigns and public-facing communications.
Automatically tags a contact as "No Show," sends a recovery SMS, waits, fires an internal notification to the team, then removes the opportunity, keeping your pipeline clean.
Triggered when a customer books. Creates/updates the CRM opportunity, tags the contact, sends an email confirmation, waits until the day before for a reminder email, then fires an SMS one hour before the appointment.
Waits 2 hours, then 17 minutes, sends an SMS, waits for a reply, checks if the contact unsubscribed. If not — fires an internal notification, adds a follow-up tag, removes the old opportunity, and creates a "Reply Sweeping" opportunity.
Triggered by "New Lead" contact tag. Sends 5 emails over 5 days with 1-day wait steps between each — keeping leads warm from first touch through to conversion-ready.
Full multi-page GHL website for a premium car detailing service. Includes home, services, and contact pages with appointment booking integration.
View Live SiteService business website built in GHL for a roofing contractor. Designed for lead capture with strong calls-to-action and a streamlined contact flow.
View Live SiteBoutique carpentry brand website built in GHL. Showcases custom woodwork services with an editorial aesthetic and portfolio-style layout.
View Live SiteWhether you need a GHL expert, an organised VA, or a reliable operations partner — I'm here. Fill in the form and I'll get back to you within 24 hours.